Privacy & Cookies for Office Mix

Last updated: February 2015

This privacy statement applies solely to Office Mix, including related websites, services, apps, and software, that link to this privacy statement and are provided by Microsoft (“Services”). This privacy statement does not apply to other online or offline Microsoft websites, products, or services.

The Services permit a person to create an interactive lesson, or a “mix,” that can be uploaded to a web service and shared with other users.  The content of a mix, which may include content from third-party apps, websites, or online services (such as lessons and quizzes), is determined by the person who creates the mix.

As part of the Services, we receive and display to the person who created a mix information that other people enter into a mix and into third-party apps, websites, or online services embedded into the mix, as well as information about how people interact with the mix and such apps, websites, and online services. This includes things like the number of times the mix is viewed, the amount of time spent viewing all or certain portions of the mix, answers to questions on quizzes, etc. If you are signed in when you view a mix or enter information in a mix, the person who created the mix will be able to see your identity in addition to your interactions with and entries to the mix and apps, websites or online services embedded in the mix.

We do not verify the identity of the creator of a mix. Don’t give your personal information to someone you don’t trust. For information on the data processing practices of a third-party who creates a mix, whose app, website, or online service is embedded in a mix, who embeds a mix in their app, website, or online service, or who provides the embedding service (e.g., embed.ly), contact that third-party.

If you obtain an account for the Services from Microsoft using an organizational account (e.g., you sign up using your work email), the owner of the organizational domain (e.g., your employer) may subsequently be able to assume control of your account and obtain access to your data and prior network activities.

Collection and Use of Information

Microsoft, including its subsidiaries and affiliates, may collect and use personal information you enter as part of the Services or other information collected during use of the Services to: (a) provide the Services; (b) communicate with you in connection with the Services; and (c) improve the Services and other Microsoft products and services. We do not use any information that you enter as part of the Services or other information collected during use of the Services for advertising.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies.

Microsoft may also collect certain general information about your visits to and use of the Services. For example, we may use website analytics tools to collect standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and similar information. We may also use analytics that run on our servers to better understand how people are using the Services, such as how many mixes people are storing in the Services, the length and nature of the mixes, how many people are viewing mixes, and similar information. We may also collect other performance data and error reports related to the Services (including from Services-related software installed on user’s computers).

The Services may provide opportunities to request customer support and provide feedback. If you choose to request customer support, you may be required to enter your e-mail address so that we can respond. Microsoft may use a third-party vendor to provide the underlying customer support ticketing and feedback functionality, and that vendor may receive details such as the name and email address associated with your account to personalize your experience, but our contract with the vendor requires it to keep individual data confidential and not use it for any other purpose. You may choose to post publicly accessible feedback under your name using the vendor’s service, and the vendor may use aggregated data for service improvement.

The Services may include communications related to your account, your mixes, updates, and other information about Office Mix. You may also have the option to receive additional communications.

Unless you opt in, Microsoft will not use any personal information you provide or that is associated with the Services for the purpose of contacting you or other users for the purposes of promoting other Microsoft or third-party products or services.

Sharing and Storage of Information

Microsoft occasionally hires other companies to provide limited services on our behalf. We will only provide those companies the personal information they need to deliver the service we hire them to provide. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

Microsoft may access, disclose and preserve your personal information when we have a good faith belief that doing so is necessary to: (a) comply with applicable law or respond to valid legal process from competent authorities, including from law enforcement or other government agencies; (b) protect our customers, for example to prevent spam or attempts to defraud users of the services, or to help prevent the loss of life or serious injury of anyone; (c) operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; (d) protect the rights or property of Microsoft including enforcing the terms governing the use of the services  – however, if we receive information indicating that someone is using our services to traffic in stolen intellectual or physical property of Microsoft, we will not inspect a customer’s private content ourselves, but we may refer the matter to law enforcement; (e) protect the personal safety of Microsoft employees, customers, or the public; or (f) complete a corporate transaction such as a merger or a sale of assets.

Information that is collected on the Services may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Economic Area, and Switzerland. To learn more about the Safe Harbor program, and to view our certification, please visit http://www.export.gov/safeharbor/.

Use of Cookies

Microsoft may use cookies to facilitate your login and to help personalize the Services.  Third-party websites or online services that are embedded in a mix may also place cookies on your device--consult the privacy statements of those third-parties for more information. A cookie is a small text file that is placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you are using Internet Explorer, search for “Cookies” in the Help menu to find detailed instructions. If you choose to decline cookies, you may not be able to use interactive features of the Services or other websites that depend on cookies. The Microsoft cookies placed by the Services are not used to collect information about your online activities across websites or online services.

Apps for Office User ID

Microsoft may generate unique identifiers associated with your sign-in, and share them with developers of apps for Office (such as quizzes, websites, and apps that can be used in a mix) so that those developers may provide a more personalized experience for you. The developer will be able to use the identifier provided to it like a cookie that persists between multiple devices you use, when you use the same sign-in. This identifier will not disclose any personal information about you. Please refer to the developer’s privacy statement for more information.

Protecting the Security of Personal Information

Microsoft is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer systems that have limited access and are in controlled facilities. When we transmit highly confidential information (such as a credit card number or password) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share it. If you are sharing a computer, you should always log out before leaving a site or service to protect access to your information from subsequent users.

Authentication

We may provide the ability for you to sign in to the Services via your Microsoft account (formerly known as Windows Live ID and Microsoft Passport). To view details about Microsoft account, including how to create and use a Microsoft account, how to edit account information, and how we collect and use information relating to a Microsoft account, please visit the Microsoft.com privacy statement at http://www.microsoft.com/privacystatement/en-us/core/default.aspx.

We may also provide the ability for you to sign in to the Services via other authentication methods, such as Facebook or Google. You should refer to the privacy statement of the entity providing the authentication service for details of their information sharing when you use that service.

Changes to This Statement and Contacting Us:

We may occasionally update this privacy statement to reflect changes in the Services or in response to customer feedback. If there are material changes in our privacy practices, we may provide notification either by posting a notice of such changes prior to implementing the change or by directly sending notices via your School’s administrators.

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact by using our web form at https://support.microsoft.com/contactus/emailcontact.aspx?scid=sw;en;1213&showpage=1 or use the contact information provided below:


Microsoft Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA