CH17

1.0x

CH17

Created 2 years ago

Duration 0:24:03
lesson view count 21
Select the file type you wish to download
Slide Content
  1. Chapter 17 Managing Information

    Slide 1 - Chapter 17 Managing Information

    • © 2015 Cengage Learning.
    • MGMT7
  2. © 2015 Cengage Learning.

    Slide 2 - © 2015 Cengage Learning.

    • 17-1 explain the strategic importance of information
    • 17-2 describe the characteristics of useful information (i.e., its value and costs)
    • 17-3 explain the basics of capturing, processing, and protecting information
    • 17-4 describe how companies can access and share information and knowledge
  3. Moore’s Law

    Slide 3 - Moore’s Law

    • © 2015 Cengage Learning.
    • 17-1
  4. First-Mover Advantage

    Slide 4 - First-Mover Advantage

    • The strategic advantage that companies earn by being first to use information technology to substantially lower costs or differentiate a product.
    • © 2015 Cengage Learning.
    • 17-1
  5. Using Information Technology to Sustain a Competitive Advantage

    Slide 5 - Using Information Technology to Sustain a Competitive Advantage

    • 17-1
    • © 2015 Cengage Learning.
  6. Sustaining A Competitive Advantage

    Slide 6 - Sustaining A Competitive Advantage

    • The key to sustaining a competitive advantage is not faster computers or better technology. The key is using information technology to continuously improve and support the core functions of a business.
    • © 2015 Cengage Learning.
    • 17-1
  7. Characteristics of Useful Information

    Slide 7 - Characteristics of Useful Information

    • Accurate
    • Complete
    • Relevant
    • Timely
    • © 2015 Cengage Learning.
    • 17-2
  8. Costs of Useful Information

    Slide 8 - Costs of Useful Information

    • Acquisition costs
    • Processing costs
    • Storage costs
    • Retrieval costs
    • Communication costs
    • © 2015 Cengage Learning.
    • 17-2
  9. Capturing Information

    Slide 9 - Capturing Information

    • Bar codes
    • Radio frequency identification (RFID) tags
    • Electronic scanners
    • optical character recognition
    • © 2015 Cengage Learning.
    • 17-3
  10. Processing Information

    Slide 10 - Processing Information

    • Transforming raw data into meaningful information that can be applied to business decision making.
    • © 2015 Cengage Learning.
    • 17-3
  11. Data Mining

    Slide 11 - Data Mining

    • The process of discovering patterns and relationships in large amounts of data. Can be supervised or unsupervised.
    • Supervised
    • Unsupervised
    • © 2015 Cengage Learning.
    • 17-3
  12. Data Patterns

    Slide 12 - Data Patterns

    • Association (affinity)
    • Sequence
    • Predictive
    • Data clusters
    • © 2015 Cengage Learning.
    • 17-3
  13. Protecting Information

    Slide 13 - Protecting Information

    • © 2015 Cengage Learning.
    • Process of ensuring that data are reliably and consistently retrievable in a usable format for authorized users but no one else.
    • Authentication
    • Authorization
    • Two-factor authentication
    • Biometrics
    • Firewalls
    • Data encryption
    • Virtual private networks
    • Secure sockets layer encryption
    • 17-3
  14. Security Threats to Data and Data Networks

    Slide 14 - Security Threats to Data and Data Networks

    • 17-3
    • © 2015 Cengage Learning
    • © 2015 Cengage Learning.
  15. Internal Access & Sharing

    Slide 15 - Internal Access & Sharing

    • Executive information system (EIS)
    • Intranets
    • collaboration tools
    • customizable email accounts
    • presence awareness
    • instant messaging
    • simultaneous access to files
    • Corporate portals
    • © 2015 Cengage Learning.
    • 17-4
  16. External Access & Sharing

    Slide 16 - External Access & Sharing

    • Electronic data interchange (EDI)
    • Web services
    • Extranet
    • © 2015 Cengage Learning.
    • 17-4
  17. Sharing Knowledge & Expertise

    Slide 17 - Sharing Knowledge & Expertise

    • Knowledge
    • the understanding that one gains from information. It does not reside in information, but in people.
    • Decision support system (DSS)
    • Expert systems
    • © 2015 Cengage Learning.
    • 17-4
  18. Mitchell Gold and Bob Williams

    Slide 18 - Mitchell Gold and Bob Williams

    • © 2015 Cengage Learning.