Knowledge sharing and coordination in distance workgroup

This short mix, based on the experience of 2 companies (Schlumberger & Schneider Electric) emphasizes the importance of knowledge sharing and coordination in remote groups that have to work collaboratively. It is used to make students understand 1°) how important developing this kind of competences is, and 2°) how they should rely on their capacities to organize et coordinate in personal settings to develop their professional competences in workgroup.

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Knowledge sharing and coordination in distance workgroup

Created 2 years ago

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This short mix, based on the experience of 2 companies (Schlumberger & Schneider Electric) emphasizes the importance of knowledge sharing and coordination in remote groups that have to work collaboratively. It is used to make students understand 1°) how important developing this kind of competences is, and 2°) how they should rely on their capacities to organize et coordinate in personal settings to develop their professional competences in workgroup.
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Slide Content
  1. KNOWLEDGE

    Slide 1 - KNOWLEDGE

    • SHARING
    • COORDINATION
    • and
    • remote teams
    • in
  2. I got “F” once again???

    Slide 4 - I got “F” once again???

    • teamwork’s unexpected results - again…
    • I thought it was team fighting!!!
    • What am I doing here?
    • They’re back. And this time, they’ll discover that after wrong teamwork comes….
  3.         employees

    Slide 5 - employees

    • nationalities
    • countries
  4. Eureka

    Slide 6 - Eureka

    • (Online) Community of Practice
    • Lateral & informal communication and solutions
    • Facilitate knowledge sharing & transfer among experts in a field
    • Increase personal motivation
    • Enable a long-term reflection on technologies and operations
    • Source: http://goo.gl/MYbTdY
    • Source: Deltour F., Plé L., Roussel C. (2011), “Knowledge sharing in the age of Web 2.0: A social capital perspective”, in Knowledge Management 2.0: Organizational Models and Enterprise Strategies, IGI Global
  5. In Touch

    Slide 7 - In Touch

    • Internal social network
    • Improve the effectiveness, speed and quality of support
    • Activate immediate problem-solving process
    • Immediate access to validated technical information
    • Immediate capitalization & sharing of the knowledge created through Intouch social exchanges
    • Source: Deltour F., Plé L., Roussel C. (2011), “Knowledge sharing in the age of Web 2.0: A social capital perspective”, in Knowledge Management 2.0: Organizational Models and Enterprise Strategies, IGI Global
  6. Communication

    Slide 8 - Communication

    • Knowledge sharing
    • Efficiency
    • Customer satisfaction
    • Business performance
    • between all the employees
    • General improvements
    • Worldwide Coordination
    • Local Coordination
    • Effectiveness
  7. PARIS

    Slide 9 - PARIS

    • Law & Finances
    • Marketing
    • BEIJING
    • Managing Director China
    • Hong Kong
    • CEO
    • Human Resources
    • Industrial Operations
    • Partner activity
    • Düsseldorf
    • Industrial customers
    • Barcelona
    • Global Operations
    • Los Angeles
    • Sensors activity
    • Chicago
    • Managing Director USA
    • Boston
    • Customer activities
    • Information Sytems
    • IT activity
    • Jean-Pascal Tricoire
    • CEO
    • Source: Schneider Electric, la boîte où votre boss est à 10 000 Km – Management, Oct 2013, p 39
  8. Have a clear, identified shared objective

    Slide 11 - Have a clear, identified shared objective

    • Take
    • people’s
    • place (
    • metaphorically
    • and
    • litterally
    • )
    • Do NOT just focus on your specialization, develop other skills
    • Keep
    • the
    • bigger
    • picture
    • in
    • mind
  9. Coordination process

    Slide 12 - Coordination process

    • Communication
    • Frequency
    • Timeliness
    • Accuracy
    • Capacity to solve joint problems
    • Relationships
    • Shared knowledge
    • Shared goals
    • Mutual respect
    • Sources: Gittell, 2001, Organization Science; 2002, Management Science; Gittell et al, 2010, Organization Science
  10. Slide 13

    • What am I doing here… Please, help me!!!!!
    • I’m not lazy.
    • I’m just insufficiently motivated
    • I’m not lazy.
    • I’m efficiently unproductive
    • I’m not lazy.
    • I’m just a funny guy
  11. Click on the picture to land on the slideshare presentation and discover these tools

    Slide 15 - Click on the picture to land on the slideshare presentation and discover these tools