Online Course Design: Is the Conversation Over Or Have We Just Given Up?

Presenter: Kelly Hinson, Gaston College Online Course Design – Is the conversation over or have we just given up? Have you reached the “I just don't know” any more level? Are you looking for something new or someone to share your experiences with? Kelly Hinson will lead the discussion around online course design. She has several online courses certified at the highest level offered through a QEP program at Gaston College. But even a design with the best intentions sometimes does not work. Bring your best online tips to the table. Bring your “never do that again” experience. Join together with other instructors to answer: • What are our students saying? • What works? What does not work? • How can we keep students engaged online? • What standards are in place at your institution? Do they work? • Can we stop making online like seated? • What is the one thing you always do and know your students like?

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Online Course Design: Is the Conversation Over Or Have We Just Given Up?

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Presenter: Kelly Hinson, Gaston College Online Course Design – Is the conversation over or have we just given up? Have you reached the “I just don't know” any more level? Are you looking for something new or someone to share your experiences with? Kelly Hinson will lead the discussion around online course design. She has several online courses certified at the highest level offered through a QEP program at Gaston College. But even a design with the best intentions sometimes does not work. Bring your best online tips to the table. Bring your “never do that again” experience. Join together with other instructors to answer: • What are our students saying? • What works? What does not work? • How can we keep students engaged online? • What standards are in place at your institution? Do they work? • Can we stop making online like seated? • What is the one thing you always do and know your students like?
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Slide Content
  1. Online Course Design: Is the Conversation Over?

    Slide 1 - Online Course Design: Is the Conversation Over?

    • Kelly Hinson, Gatson College
  2. Who? What? Why?

    Slide 2 - Who? What? Why?

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  3. I’m there!

    Slide 3 - I’m there!

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  4. But the results say what?

    Slide 4 - But the results say what?

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  5. CIS 110 at Gaston College

    Slide 5 - CIS 110 at Gaston College

    • Retention Rate
    • Fall 2011
    • Retention Rate
    • Fall 2012
    • Retention Rate Fall 2013
    • Retention
    • Rate Fall
    • 2014
    • Online WAVE Section
    • 69.09%
    • 79.25%
    • 76.79%
    • 77.33%
    • Seated, Traditional
    • Sections
    • 84.01%
    • 82.53%
    • 88.75%
    • 77.61%
    • Difference
    • -14.92%
    • -3.28%
    • -11.96%
    • -0.27%
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  6. CIS 110 at Gaston College

    Slide 6 - CIS 110 at Gaston College

    • Failure Rate
    • Fall 2011
    • Failure Rate
    • Fall 2012
    • Failure Rate Fall 2013
    • Failure
    • Rate Fall
    • 2014
    • Online WAVE Section
    • 7.89%
    • 16.67%
    • 25.58%
    • 6.90%
    • Seated, Traditional Sections
    • 14.93%
    • 16.43%
    • 14.12%
    • 10.95%
    • Difference
    • -7.03%
    • 0.24%
    • 11.46%
    • -4.05%
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  7. What more?

    Slide 7 - What more?

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  8. Online Design: Institutions vs. Instructors vs. Students

    Slide 8 - Online Design: Institutions vs. Instructors vs. Students

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  9. Five Areas

    Slide 9 - Five Areas

    • Technology Preparedness
    • Managing the Learning Environment
    • Asking for Help
    • Communication
    • Online Presence
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  10. Technology Preparedness

    Slide 10 - Technology Preparedness

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  11. Thoughts on Technology Preparedness

    Slide 11 - Thoughts on Technology Preparedness

    • Instructor
    • Students should be able to create a document and attach a file.
    • Students should have working Internet at home.
    • Students should know what a browser it and know how to change it.
    • Student
    • We use computers all the time so we know how to do everything.
    • We don’t need a LMS orientation because we can find things for ourselves.
    • We don’t need cutting edge. We need it to work.
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  12. How are you helping students with technology preparedness?

    Slide 12 - How are you helping students with technology preparedness?

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  13. Learning Management

    Slide 13 - Learning Management

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    • Responsibility
    • Motivation
  14. Thoughts on Responsibility

    Slide 14 - Thoughts on Responsibility

    • Instructor
    • Students need good time management.
    • Students should complete assignments on time without reminders.
    • Students need to figure out what is important for themselves.
    • Students need to ask questions when they don’t understand.
    • Student
    • Students need good time management.
    • Login to the course frequently.
    • Self-discipline is needed. Create a schedule for yourself.
    • Expect instructors to guide them through learning the material.
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  15. Thoughts on Motivation

    Slide 15 - Thoughts on Motivation

    • Instructor
    • Must put their own effort into studying.
    • Must be self-motivated.
    • I don’t need to do anything to encourage motivation.
    • I only need to provide some ungraded practice tests.
    • Student
    • Must take the initiative
    • Need help staying motivated.
    • Need captivating materials in the course.
    • Would like a personal connection.
    • Need to know why this material is relevant?
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  16. How do you motivate your online students? Is this important for an instructor?

    Slide 16 - How do you motivate your online students? Is this important for an instructor?

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  17. Asking for Help!

    Slide 17 - Asking for Help!

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  18. Thoughts on Asking for Help

    Slide 18 - Thoughts on Asking for Help

    • Instructor
    • Students must communicate questions or problems.
    • Don’t wait until the last minute.
    • Sometimes you just need to make your best guess.
    • Student
    • Don’t know how or the best way to do this online.
    • Give me an example of how to ask a question.
    • Fewer questions if more examples for assignments.
    • Tell me exactly what you want.
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  19. How are you helping your students ask for help?

    Slide 19 - How are you helping your students ask for help?

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  20. Communication and Feedback

    Slide 20 - Communication and Feedback

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  21. Thoughts on Communication

    Slide 21 - Thoughts on Communication

    • Instructor
    • Instructors can take up to 48 hours to respond. and don’t need to on the weekends.
    • Students, don’t wait until the last minute.
    • Read the assignment ahead to see if you understand.
    • Student
    • Very important.
    • Email mainly used.
    • Students want responses within 24 hrs. if not more frequently.
    • Deadlines are coming and I need help!
    • I must do homework on the weekends because I work, so I need you on the weekends.
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  22. Thoughts on Feedback

    Slide 22 - Thoughts on Feedback

    • Instructor
    • Only provide an individual grade with comments for the class as a whole.
    • I don’t have time to respond individually to every student.
    • I tell students that they might not hear from me all semester.
    • Student
    • Written feedback on assignments.
    • Need comments on discussion board posts.
    • I don’t want to do all that work and not hear from you!
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  23. How are you with student communication and feedback?

    Slide 23 - How are you with student communication and feedback?

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  24. Online Presence

    Slide 24 - Online Presence

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  25. Thoughts on Online Presence

    Slide 25 - Thoughts on Online Presence

    • Instructor
    • I only have time to manage the course.
    • I like text-booked based courses because they are like my seated classes.
    • Videos are a problem for me.
    • Student
    • Use varied and engaging ways to deliver material.
    • Be online frequently.
    • Actively teach.
    • We like multi-media.
    • Really like instructor videos.
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  26. How do you fulfill your online presence?

    Slide 26 - How do you fulfill your online presence?

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  27. An Institution’s Role

    Slide 27 - An Institution’s Role

    • Distance Learning Orientations Course
    • Skill based
    • Student role expectations
    • Before the semester or registration?
    • Mandatory?
    • Professional Development for Online Teachers
    • Vetting Online Courses for Content and Organization
    • Instructor’s must have office hours during the week, but not every day (according to students)
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  28. My Wall is Starting to Crumble

    Slide 28 - My Wall is Starting to Crumble

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  29. Review: Five Areas

    Slide 29 - Review: Five Areas

    • Technology Preparedness
    • Managing the Learning Environment
    • Asking for Help
    • Communication
    • Online Presence
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  30. Where do you see yourself?

    Slide 30 - Where do you see yourself?

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    • Making a Difference?
    • Keep the conversation going!
  31. Research Articles Consulted

    Slide 31 - Research Articles Consulted

    • What Online Students Want Compared to What Institutions Expect http://www.westga.edu/~distance/ojdla/summer172/bailie172.html
    • What Do We Expect? A Special Report for Education
    • http://www.sas.com/govedu/edu/special_report.pdf
    • What do Unsuccessful Online Students want us to know?
    • http://files.eric.ed.gov/fulltext/EJ1011376.pdf
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  32. Research Articles Consulted

    Slide 32 - Research Articles Consulted

    • Risk Ambiguity in Online Courses
    • http://ccrc.tc.columbia.edu/publications/role-ambiguity-in-online-courses.html
    • Advice for Online Learning Educators
    • https://www.ctdlc.org/ResourceDocs/evaluation/WhatStudentsWantToTell.pdf
    • What do Students (Really) Want in an Online Course?
    • https://onlinelearninginsights.wordpress.com/2013/01/09/what-do-students-really-want-in-an-online-course/
    • Five Things Students want Their Teachers to Know about Online Learning
    • http://theinnovativeeducator.blogspot.com/2011/11/five-things-students-want-their.html
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