Stakeholder engagement (REV E)

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Stakeholder engagement (REV E)

Created 2 years ago

Duration 0:21:37
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Slide Content
  1. Stakeholder Engagement

    Slide 1 - Stakeholder Engagement

  2. Enable a more Predictable Setting & Accountability

    Slide 2 - Enable a more Predictable Setting & Accountability

    • Impact & Risk Assessment
    • Structure & Action Plans
    • Organization & training
    • Engagement & Grievances
    • Monitoring & Reporting
    • Social Management System
    • Dynamic – continuous
    • Commensurate with scale of impacts and risks
    • Change through life cycle
    • Green and Shandro, CIM 2014
  3. Who are Stakeholder’s?

    Slide 3 - Who are Stakeholder’s?

    • Individuals or groups who are:
    • (i) affected or likely to be affected (directly or indirectly) by the project, or
    • (ii) may have an interest in the project
  4. The Engagement Objective

    Slide 4 - The Engagement Objective

    • A systematic approach to build and maintain constructive relationships with stakeholders
    • A prerequisite for good risk management
  5. Not Philanthropy or Public Relations

    Slide 5 - Not Philanthropy or Public Relations

    • Stakeholder engagement = Philanthropy or community development
    • Stakeholder engagement = Public relations
    • There are a lot of similarities and cross-over, but there are also some key differences...
  6. Common pitfalls

    Slide 6 - Common pitfalls

    • We are to narrow and ad hoc in our approaches
    • We don’t document
    • We don’t consider the audience
    • We don’t have the facts
    • We contribute to a perception/reality gap
  7. We are too narrow, to ad-hoc in our approaches. . .

    Slide 7 - We are too narrow, to ad-hoc in our approaches. . .

  8. Importance of Documentation

    Slide 8 - Importance of Documentation

    • Documentation of ‘meaningful consultation’ is a requirement for regulatory permits and many international finance institutions that lend to projects
    • All stakeholder both informal and formal require documentation to demonstrate the strength of your engagement approach
    • Need a systematic process
    • Need to consider the sensitivity of information
  9. We don’t have the facts. . .

    Slide 9 - We don’t have the facts. . .

  10. We don’t consider the audience. . .

    Slide 10 - We don’t consider the audience. . .

  11. Success strategy

    Slide 11 - Success strategy

  12. Management Commitment

    Slide 12 - Management Commitment

    • 12
  13. Identification &

    Slide 13 - Identification &

    • Analysis
    • 13
  14. Information Disclosure

    Slide 14 - Information Disclosure

    • 14
  15. Consultation

    Slide 15 - Consultation

    • 15
  16. Negotiation and Partnerships

    Slide 16 - Negotiation and Partnerships

    • 16
  17. Grievance Management

    Slide 17 - Grievance Management

    • 17
  18. Monitoring

    Slide 18 - Monitoring

    • 18
  19. Reporting

    Slide 19 - Reporting

    • 19
  20. ASK:

    Slide 20 - ASK:

    • Who do you need to engage with?
    • What is the purpose of engaging?
    • What do you want to say?
    • When is the best time?
    • What method is most appropriate?
  21. Slide 21

    • GOOD RESOURCES