Stakeholder engagement (REV E)
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Slide 1 - Stakeholder Engagement
Slide 2 - Enable a more Predictable Setting & Accountability
- Impact & Risk Assessment
- Structure & Action Plans
- Organization & training
- Engagement & Grievances
- Monitoring & Reporting
- Social Management System
- Dynamic – continuous
- Commensurate with scale of impacts and risks
- Change through life cycle
- Green and Shandro, CIM 2014
Slide 3 - Who are Stakeholder’s?
- Individuals or groups who are:
- (i) affected or likely to be affected (directly or indirectly) by the project, or
- (ii) may have an interest in the project
Slide 4 - The Engagement Objective
- A systematic approach to build and maintain constructive relationships with stakeholders
- A prerequisite for good risk management
Slide 5 - Not Philanthropy or Public Relations
- Stakeholder engagement = Philanthropy or community development
- Stakeholder engagement = Public relations
- There are a lot of similarities and cross-over, but there are also some key differences...
Slide 6 - Common pitfalls
- We are to narrow and ad hoc in our approaches
- We don’t document
- We don’t consider the audience
- We don’t have the facts
- We contribute to a perception/reality gap
Slide 7 - We are too narrow, to ad-hoc in our approaches. . .
Slide 8 - Importance of Documentation
- Documentation of ‘meaningful consultation’ is a requirement for regulatory permits and many international finance institutions that lend to projects
- All stakeholder both informal and formal require documentation to demonstrate the strength of your engagement approach
- Need a systematic process
- Need to consider the sensitivity of information
Slide 9 - We don’t have the facts. . .
Slide 10 - We don’t consider the audience. . .
Slide 11 - Success strategy
Slide 12 - Management Commitment
Slide 13 - Identification &
Slide 14 - Information Disclosure
Slide 15 - Consultation
Slide 16 - Negotiation and Partnerships
Slide 17 - Grievance Management
Slide 18 - Monitoring
Slide 19 - Reporting
Slide 20 - ASK:
- Who do you need to engage with?
- What is the purpose of engaging?
- What do you want to say?
- When is the best time?
- What method is most appropriate?
- GOOD RESOURCES