EPIC new

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EPIC new

Created 2 years ago

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  1. EPIC HEARING

    Slide 1 - EPIC HEARING

    • Ear Professionals International Corporation
  2. EPIC HEARING:

    Slide 2 - EPIC HEARING:

    • Is a dispensing fee model.
    • The patient purchases their aids directly from EPIC.
    • EPIC pays the manufacturer’s invoice. Use the National Account #53000 on all orders for correct billing.
  3. The REFERRAL FROM EPIC

    Slide 3 - The REFERRAL FROM EPIC

    • EPIC will refer a patient to your office.
    • The PATIENT will call the office to schedule the appointment.
    • A five-page document will be faxed to your office, following confirmation of the appointment.
    • Complete the Referral Activation Form and fax it back to EPIC for approval and authorization.
  4. Slide 4

    • Referral Page 1:
  5. Referral Page 2:

    Slide 5 - Referral Page 2:

  6. Referral Page 3:

    Slide 6 - Referral Page 3:

  7. Referral Page 4:

    Slide 7 - Referral Page 4:

  8. Referral Page 5:

    Slide 8 - Referral Page 5:

  9. Scheduling the Appointment

    Slide 9 - Scheduling the Appointment

    • When you are scheduling the appointment, please remember to click the “Managed Care” button on the left of the appointment screen.
    • This allows us to know that the patient has some type of insurance which covers the aid(s), and for Administration to generate reports from those appointments.
    • The next slide illustrates this point…
  10. Slide 10

    • THE APPOINTMENT SCREEN
  11. This slide illustrates where to select “Managed Care Partnerships” and EPIC

    Slide 11 - This slide illustrates where to select “Managed Care Partnerships” and EPIC

  12. THINGS TO REMEMBER:

    Slide 12 - THINGS TO REMEMBER:

    • Hearing aids CANNOT be ordered until you have received authorization.
    • You MUST include the Managed Care # on your orders.
    • Beltone DOES NOT accept payment for the aids. Never!
    • Once payment has been received, EPIC will fax the office an authorization.
    • Patient completes 45-day trial period, and the office faxes finalized paperwork to EPIC.
  13. Following  receipt of the authorization, order the aid(s):

    Slide 13 - Following receipt of the authorization, order the aid(s):

  14. Authorization, Page 2:

    Slide 14 - Authorization, Page 2:

  15. Hearing Aid Fee Schedule

    Slide 15 - Hearing Aid Fee Schedule

  16. More things to remember…

    Slide 16 - More things to remember…

    • We DO NOT accept payment for the aids!
    • Never, ever! EPIC will collect the payment.
    • At the time of delivery, you will email/fax a
    • copy of the Delivery Receipt to EPIC.
    • EPIC fulfills the patient’s battery supply,
    • depending on the patient’s plan (by mail, following the trial period).
  17. Entering the POS in Belconnect - #1

    Slide 17 - Entering the POS in Belconnect - #1

  18. Entering the POS #2

    Slide 18 - Entering the POS #2

  19. Entering the POS #3

    Slide 19 - Entering the POS #3

  20. REMEMBER TO DO THE FOLLOWING:

    Slide 20 - REMEMBER TO DO THE FOLLOWING:

    • Email or fax the Purchase Agreement and
    • other accompanying documentation to:
    • EPIC 626-723-2176
    • Enter the POS in Belconnect.
    • Send any checks mailed to the
    • office DIRECTLY to the Managed Care Office
    • at: 931 Jefferson Blvd., Ste. 2001, Warwick, RI 02886.
  21. EPIC will assist you at any time during the process. Feel free to contact them at: 866-956-5400. Their fax number is 626-723-2176, or via email professionals@epichearing.com The following three slides were taken directly from our Managed Care Manual, which can be found online, and is there to assist you, as well.

    Slide 21 - EPIC will assist you at any time during the process. Feel free to contact them at: 866-956-5400. Their fax number is 626-723-2176, or via email professionals@epichearing.com The following three slides were taken directly from our Managed Care Manual, which can be found online, and is there to assist you, as well.

  22. With special thanks to Sara Andreozzi, for her assistance.

    Slide 25 - With special thanks to Sara Andreozzi, for her assistance.